No POS integration required. No hardware modifications, no IT tickets.
We have our own Finroa dashboard that can be accessed from any phone, tablet, or computer connected to the internet.
Absolutely not! You need to choose the offers you want in the marketing emails (5 minutes). After that, once you’ve received your keychains (provied by us), you’re ready to use them. You can easily attach them to each member of staff (waiter, cashier).
No software to install, no complex configuration.
Absolutely not. All you have to do is brief your staff on how to collect reviews (and therefore emails at the same time) and how to scan QR codes from marketing emails (we provide an optimized tutorial in the NFC keychain package you will receive). Don’t worry, our system/method is quick, easy, and effortless!
100% Automatic as soon as a customer scans the NFC keychain. Our system takes care of the rest. We send emails, promotions and reminders in the background. You save time and, above all… repeat customers!
You’re all set. The campaigns are pre-built, optimised, and tailored to your restaurant.
You choose your offers, activate Finroa, and it runs automatically.
Yes, we guarantee excellent deliverability and high open rates via our authenticated and warmed domain (the sender name will be the name of your restaurant).
The email address database you build will be filled with satisfied customers who have already eaten at your restaurant. Their engagement is stronger and they are easier to convert.
Honestly, this happens very rarely. Offer to leave a review to every customer who seems satisfied, so that you only collect positive reviews. Most customers love to give their opinion when it’s simple, quick, and especially when they’re asked!
With our script (which you will receive along with your NFC keychains), almost every customer will want to leave a review and their email address.
90% of customers prefer to do a quick scan rather than search for the restaurant on Google manually.
Yes, in addition to bringing customers back with marketing emails, Finroa helps increase your Google ranking and local visibility by collecting a large number of positive reviews.
Factors for ranking at the top of Google searches: Number of reviews, average rating, and frequency of reviews.
Furthermore, 88% of diners choose a restaurant based on Google reviews. More recent and authentic positive reviews increase relevance and trust. You will see the number of positive reviews increase immediately, and the impact on rankings will follow as volume and recency increase.
Each marketing email contains a QR code. At the register, your staff scan it with any phone/tablet (camera and internet required) via our interface, confirms the customer mail, amount, and Finroa logs the sale. (15 seconds in total)
No hardware required, no installation; everything is done via our Finroa dashboard.
Only one. Our system/method is simple, effortless, and above all, fast. We provide a one-page instruction sheet (what to say, when to present it, how to scan it) in the package containing the NFC keychains you will receive.
Most teams feel completely comfortable after just one use.
Each waiter or cashier must be equipped with a Finroa NFC keychain, as well as one or two spare keychains.
A guide with tips on what to say and when to say it to customers to maximize the collection of positive reviews and emails, included in the NFC keychain package.
Yes. They come pre-configured for your restaurant, so you don’t have to do anything else!
Each keychain includes a hook and loop ring for easy attachment to clothing.
Google’s policy requires every customer to be logged into their Google account in order to leave a review.
87% of people are already logged in via YouTube, Gmail or Google Drive. If they are not logged in, they will first see a login screen.
You do. Export anytime (CSV). We never resell guest data.
Yes. We collect explicit consent at capture, include your business info in every message, and provide one‑click unsubscribe. For California (CPRA), guests can request data deletion and we comply.
Stay at the top of Google’s ranking, your competitors in your town are also trying to get more reviews… The first to automate the collection of reviews will ALWAYS be one step ahead.
Turn one-off customers into repeat customers with email marketing: Having lots of customers is great… but keeping them coming back is even better. With Finroa, you can exploit every satisfied customer to build loyalty and maximise turnover.